Privacy Policy
Last Updated: January 2025
Our Commitment
mindwimes is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website and services.
Data Collection
We collect the following types of personal data:
- Contact Information: name, email address, phone number
- Usage Data: IP address, browser type, pages visited
- Communication Data: messages sent through contact forms
- Program Data: enrollment information, progress records
How We Use Your Data
We process your data to:
- Provide and deliver our training programs
- Communicate about program updates and schedules
- Improve our website and services
- Respond to inquiries and support requests
- Comply with legal obligations
Legal Basis
We process your data based on:
- Consent: for marketing communications and cookies
- Contract: to provide requested services and programs
- Legitimate Interest: for business operations and improvements
- Legal Obligation: for tax and regulatory compliance
Data Protection
We implement security measures including:
- Encrypted data transmission and storage
- Access controls and authentication
- Regular security assessments
- Employee training on data protection
- Breach notification procedures (within 72 hours)
Data Retention
We retain your data for:
- Contact form submissions: 3 years
- Program enrollment records: 5 years
- Financial records: 7 years (legal requirement)
- Marketing data: until consent withdrawn
Your Rights
Under data protection law, you have the right to:
- Request access to your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
- Data portability
- Withdraw consent at any time
- Lodge a complaint with supervisory authorities
Third-Party Services
We may use services from third parties that set their own cookies:
- Google Analytics - Website traffic analysis
- Email service providers - Communication management
- Payment processors - Secure payment handling
- Hosting services - Website infrastructure
Contact Us
For questions about our privacy policy or to exercise your rights, contact us at:
Email: [email protected]
Phone: +65 6752 3841
Address: 152 Beach Road, Gateway East, #21-01, Singapore 189721